Check in time
Anytime after 4pm on your scheduled arrival date. Or earlier with
prior arrangement.
Key Delivery
To arrange for key delivery please contact us prior to arrival.
Reservation cancellation
If you are unable to fulfill your reservation for any reason, please
contact our office by phone at:
416-823-6934 Or 1-800-654-9665
Contact us by email at:
grains@tosuites.com
Cancellation policy
Cancellation must be requested at least 30 days prior to your due
arrival date. A charge of 25% of your total stay charge will be applied to your account. Shorter
cancellation will result in a higher cancellation fee. No refund for
early departure.
Pet Policy
Pets are accepted in our 2 locations (Pet cleaning charge may apply).
Guarantee Policy
To make a reservation a credit card or other form of payment in the
amount of at lease 50% of the total is required. At lease 10 days prior
to your arrival the balance will be charged to your account.
For stays of 30 nights or more, your credit card will be charged on
the day of arrival for the following
month. The remaining months will be charged on the 1st of
each month.
Suite
Reservation
Due to unforeseen situation Toronto Furnished
Accommodation reserve the right to change your booked suite with another
suite of equal or higher value. The client may opt to cancel the
reservation without a cancellation fee.
Damage Policy
During your stay you are responsible for damages to
the suite and it's contents. Please help by notifying us of any previous
damage upon your arrival.
Check out time
Check out is 11:00 am. Over staying without prior
arrangement will result in an additional charge of twice the daily rate.
Occupancy
The suite is rented to the client based on the number of people declared by the client at reservation time. Additional person (s) residing in the suite will result in extra charges.
Accommodation
To make your stay with us a homely event for you
and your family our minimum stay is 1 week. In accordance with Hotel
practice our month consist of a maximum of 30 days.
